We are here to help people who have lost someone through suicide, at its worst this may lead to feelings of hopelessness or worse. So these are the first stops if you feel you need help right now.

These free helplines are there to help when you’re feeling down or desperate.

Unless it says otherwise, they’re open 24 hours a day, every day.

You can also call these helplines for advice if you’re worried about someone else.


Samaritans – for everyone
Call 116 123


Campaign Against Living Miserably (CALM)
Call 0800 58 58 58 – 5 pm to midnight every day
Visit the webchat page


Papyrus – for people under 35
Call 0800 068 41 41 – 9 am to midnight every day
Text 07860 039967


Childline – for children and young people under 19
Call 0800 1111 – the number will not show up on your phone bill


Survivors of Bereavement by Suicide (SOBS)
SOBS offers support for those bereaved or affected by suicide through a helpline answered by trained volunteers who have been bereaved by suicide and a network of local support groups.
Helpline: 0300 111 5065, daily 9am-9pm

Cruse Bereavement Care
Cruse supports people after the death of someone close. Their trained volunteers offer confidential face-to-face, telephone, email and website support, with both national and local services. They also have services specifically for children and young people.
Helpline: 0844 477 9400, Mon & Fri 09:30-17:00, Tue, Wed, Thur 09:30 – 20:00

Winston’s Wish
Winston’s Wish offers support and guidance to bereaved children and families. They have produced Beyond the Rough Rock – a booklet on supporting a young person or child bereaved by suicide, and can provide information on children seeing the body and attending funerals.
Helpline: 08452 030 405 Mon – Fri 09:00am- 17:00pm, Wed 19:00pm-21:30pm

Calling NHS 111 in Cambridgeshire or Peterborough and pressing option 2 when prompted for the mental health service will put you through to our dedicated Mental Health First Response Service. This service is open 24 hours, seven days a week, 365 days a year, and provides access to mental health care, advice, support and treatment. 

Message a text line

If you do not want to talk to someone over the phone, these text lines are open 24 hours a day, every day.


Shout Crisis Text Line – for everyone

Text “SHOUT” to 85258


YoungMinds Crisis Messenger – for people under 19

Text “YM” to 85258

Talk to someone you trust

Let family or friends know what’s going on for you. They may be able to offer support and help keep you safe.

There’s no right or wrong way to talk about suicidal feelings – starting the conversation is what’s important.

Our Own Helpline

There are National helplines available that do a fantastic job, however by the very nature of them those involved have probably not gone through losing someone from suicide, so we may be able to offer something different.

Our Helpline